Terms & Conditions

🤝1. Agreement to these Terms

These Terms of Service (the “Terms”) are a binding legal agreement between you and Vidmoola (“Vidmoola,” “we,” “us” or “our”). They govern your use of vidmoola.com, the Vidmoola apps, games, challenges, Vidmoola Share, Vidmoola University, live gameshows and every related feature (together, the “Services”).

By accessing or using the Services, creating an account, playing a game, accepting a challenge, sending or receiving a Vidmoola Share, or funding or claiming a reward, you confirm that you have read, understood and agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

IMPORTANT: Section 16 contains a binding arbitration agreement and a class action waiver. It affects how disputes are resolved. Please read it carefully.

🪪2. Eligibility and accounts

Age: you must be at least 18 years old, or the age of majority where you live, to create an account, fund or receive rewards, accept a challenge, or use camera features. Users aged 13 to 17 may use Vidmoola University and other features we designate only with the permission and supervision of a parent or legal guardian, who agrees to these Terms on their behalf and is responsible for their use. The Services are not directed to children under 13, and children under 13 may only use the Services through an account a parent or guardian creates and controls.
Accurate information: you agree to give true, accurate and complete information and keep it updated. You may be asked to verify your identity, age, location or payment details before you can send, receive or withdraw rewards.
One account: one account per person. You are responsible for everything that happens under your account and for keeping your login details secure. Tell us immediately about any unauthorized use.
Usernames: your Vidmoola @username lets others find you, send you a Vidmoola Share and see who sent a reward. You may not choose a username that impersonates another person, brand or organization, is offensive, or infringes anyone’s rights. We may reclaim, change or remove any username at any time.
Where available: you may not use the Services if you are located in, or a resident of, a country or region subject to comprehensive sanctions, or if you are on any government sanctions or restricted-party list. Some features, rewards or payment methods may not be available in every country.

🎮3. How the Services work

Games and prizes: games, drops, qualifiers and live gameshows are contests of skill based on watching video content, tapping on-screen elements and answering questions. Prizes are provided by Vidmoola or by third-party sponsors and are subject to any official rules shown for that game, which form part of these Terms. No purchase is necessary to enter or win any game.
One attempt: unless a game says otherwise, each game allows one attempt per person. Results, scores, rankings and leaderboards are determined by our systems and are final.
Prizes: prizes are non-transferable, have no cash value unless stated, and cannot be exchanged. We or the sponsor may substitute a prize of equal or greater value. Prize codes and gift cards are subject to the issuer’s terms and expiry dates. You are responsible for all taxes on prizes and rewards.
Void where prohibited: games, prizes and rewards are void where prohibited or restricted by law. We may limit, suspend or cancel any game in any jurisdiction.
Fair play: we may disqualify you, cancel results, withhold prizes and rewards, and close your account if we believe you used bots, scripts, AI tools, multiple accounts, emulators, screen readers used to cheat, collusion, or any other unfair method.
Demonstration content: some content in the Services, including example challenges between named or public figures, is for demonstration only, did not happen, and is not affiliated with or endorsed by the people or brands shown.

🎥4. Camera, microphone and recordings

Your consent: some features ask for access to your device camera and microphone, including challenges, live gameshows and Vidmoola Shares whose terms require “camera on” or a reply video. You will be asked for permission first. By granting access and starting that feature, you consent to Vidmoola capturing, recording, storing and processing the video, audio and images of you (“Recordings”) for the purposes described in these Terms and the Privacy Policy.
Challenges are public: when you accept a challenge, you agree that your Recording, including your live reaction, your face, voice, name, @username and answers, may be shown publicly on Vidmoola and on social media, and may be shared with the person who sent the challenge.
Vidmoola Share proof: when a Share requires camera on or a reply video, your Recording is shared with the sender as proof, and the reward may be withheld if the Recording does not meet those terms.
License to Recordings: you grant Vidmoola and its affiliates a worldwide, non-exclusive, royalty-free, fully paid, transferable and sublicensable license to host, store, reproduce, edit, adapt, publish, distribute, publicly display and perform your Recordings and any name, likeness, voice and biographical information they contain, in any media now known or later developed, to operate, promote and improve the Services. For challenge Recordings, this license is perpetual and irrevocable. You waive any right to inspect or approve uses of your Recordings, and any claim for compensation, to the fullest extent permitted by law.
Other people: you must not record or show anyone else without their consent, and you must not use camera features in places where recording is not allowed. You are solely responsible for what appears in your Recordings.
No guarantee: camera features depend on your device, browser and connection. If a Recording fails, is interrupted or does not meet the requirements, the attempt may not count.

🏦5. Rewards, payments and funds held by Vidmoola

Funding in advance: anyone who offers a reward (a “Sender”), including a person sending a Vidmoola Share, a challenger, a parent funding Vidmoola University, or a sponsor, must pay the full reward amount to Vidmoola in advance (“Reward Funds”). A reward is only available once Vidmoola has received the Reward Funds in full and cleared them.
Vidmoola holds the funds: Senders appoint Vidmoola as their limited agent to receive, hold and release Reward Funds under these Terms. Payments may be processed and held through third-party payment processors, custodians and crypto service providers. Reward Funds do not earn interest for you. Vidmoola is not a bank, and Reward Funds are not deposits and are not insured by any government deposit insurance scheme.
Release: Reward Funds are released to the recipient only when they complete every condition attached to the reward (for example: watching the full video, passing the questions, keeping the camera on, sending a reply video, and finishing before the deadline), as determined by Vidmoola’s systems. Our determination is final.
Return to Sender: if the recipient fails, declines, does not finish before the deadline, or the reward is cancelled, the Reward Funds are returned to the Sender’s Vidmoola balance or original payment method, less any non-refundable fees and network or processing costs shown at the time of funding. Once a reward is released to a recipient, it cannot be reversed by the Sender.
Fees: we may charge fees for funding, holding, sending, converting or withdrawing rewards. Fees are shown before you confirm and are non-refundable unless the law requires otherwise.
Reward types: rewards may be paid in USDT, Bitcoin, gift cards, PayPal or other methods we support. Gift cards and PayPal are subject to the issuer’s or PayPal’s own terms.
Crypto risks: digital assets are volatile and their value can fall to zero. Crypto transactions are irreversible. You are solely responsible for giving a correct wallet address and network; we are not liable for losses caused by an incorrect address, unsupported network, wallet compromise, blockchain delays, forks or network fees.
Verification and compliance: to meet anti-money laundering, counter-terrorist financing, sanctions and fraud rules, we may require identity verification and may delay, freeze, hold, refuse, cancel or reverse any funding, reward or withdrawal, and report activity to the authorities, without liability to you.
Chargebacks: if a Sender reverses a payment or files a chargeback, we may recover the amount from any related reward, balance or account, and suspend the accounts involved.
Taxes: you are responsible for reporting and paying any taxes on rewards and prizes you send or receive. We may collect tax information and issue tax forms where required.
Unclaimed funds: balances and rewards that stay unclaimed may be handled under applicable unclaimed-property laws, and we may charge reasonable dormancy fees where the law allows.

✍️7. Your content

Ownership: you keep ownership of content you submit (“User Content”), including Recordings. You grant Vidmoola the license described in Section 4 for Recordings and a worldwide, non-exclusive, royalty-free, sublicensable license to use all other User Content to operate, promote and improve the Services.
Your promises: you confirm you own or have all rights needed for your User Content, and that it does not infringe or violate anyone’s rights or any law.
Moderation: we may review, edit, remove or refuse any User Content at any time for any reason, but we are not obliged to monitor it.

🚫8. Prohibited conduct

Breaking any law or regulation, including money laundering, fraud, sanctions and gambling laws.
Using the Services to move funds for anyone else, or for any purpose other than genuine rewards for watching and passing videos.
Cheating, automating gameplay, scraping, reverse engineering, or interfering with the Services or their security.
Impersonating anyone, or misrepresenting your identity, age or location.
Uploading malware or anything harmful.
Recording or sharing anyone without their consent.
Using the Services if you are under the required age without parent or guardian permission.

©️9. Our intellectual property

The Services, including our software, games, design, text, graphics, logos and the Vidmoola name, are owned by Vidmoola or our licensors and are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Services for your personal use under these Terms. You may not copy, sell, modify or exploit any part of the Services without our written permission. Third-party videos, brands and trademarks belong to their owners.

📮10. Copyright complaints

If you believe content on the Services infringes your copyright, contact our Copyright Agent (show email address) with: your contact details; the work you claim is infringed; the content and where it appears; a statement that you have a good-faith belief the use is not authorized; a statement, under penalty of perjury, that your notice is accurate and you are authorized to act; and your signature. We may remove content and terminate repeat infringers.

🔗11. Third-party services and sponsors

The Services may include videos, links, prizes, payment services and offers from third parties, including YouTube, sponsors, gift card issuers, PayPal and crypto providers. We do not control and are not responsible for them, and your use of them is governed by their own terms. Sponsors are solely responsible for the prizes they provide.

⚠️12. Disclaimers

THE SERVICES, GAMES, PRIZES AND REWARDS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, secure, error-free or available in your location, that any content or educational material is accurate, or that you will win any game or reward. Educational content is for general information only and is not professional advice, including safety, medical, legal or financial advice.

🧱13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VIDMOOLA AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, SPONSORS AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, DIGITAL ASSETS, GOODWILL OR REPUTATION, ARISING FROM OR RELATING TO THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO VIDMOOLA IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) US$100. This does not limit Reward Funds owed to you or the Sender under Section 5, or any liability that cannot be limited by law.

🛡️14. Indemnity

You agree to defend, indemnify and hold harmless Vidmoola and its owners, officers, employees, agents, sponsors and partners from any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising from your use of the Services, your User Content and Recordings, any Share or challenge you send or accept, your violation of these Terms, or your violation of any law or anyone’s rights.

⛔15. Suspension and termination

We may suspend or terminate your access, or any feature, at any time, with or without notice, if we believe you broke these Terms or the law, created risk or possible legal exposure for us, or for any other reason. We may hold any balance or Reward Funds connected to suspected fraud or illegal activity for as long as needed to investigate. Sections that by their nature should survive termination will survive, including Sections 4, 5, 7 and 12 to 18.

⚖️16. Disputes, arbitration and class action waiver

Talk to us first: before filing a claim, you agree to contact us through our contact form and try to resolve the dispute informally for at least 60 days.
Binding arbitration: except as stated below, any dispute arising from or relating to these Terms or the Services will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules (or, for users outside the United States, the International Centre for Dispute Resolution), in English, seated in Ingham County, Michigan, or by video conference. The arbitrator may award relief only to the individual party seeking it.
Class action waiver: you and Vidmoola agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. You and Vidmoola waive the right to a jury trial.
Exceptions: either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for misuse of intellectual property.
Opt out: you may opt out of this arbitration agreement by contacting us within 30 days after you first accept these Terms, stating your name, @username and that you opt out of arbitration.
Time limit: any claim must be brought within one year after it arose, or it is permanently barred, to the extent the law allows.

🏛️17. Governing law

These Terms are governed by the laws of the State of Michigan, USA, and applicable US federal law (including the Federal Arbitration Act), without regard to conflict-of-law rules. Subject to Section 16, the state and federal courts located in Ingham County, Michigan have exclusive jurisdiction, and you consent to them. If you are a consumer in the European Union, United Kingdom or another country whose laws give you mandatory rights that cannot be waived by contract, nothing in these Terms takes those rights away.

📎18. General terms

Changes: we may update these Terms at any time by posting the new version with a new “last updated” date. Continuing to use the Services after that means you accept the updated Terms.
Electronic communications: you consent to receive notices, agreements and disclosures electronically.
Assignment: you may not transfer your rights under these Terms. We may assign ours freely, including in a merger or sale.
Force majeure: we are not liable for delays or failures caused by events beyond our reasonable control, including outages of networks, blockchains, payment providers or platforms.
Severability and waiver: if any part of these Terms is unenforceable, the rest stays in effect. Our failure to enforce a right is not a waiver.
Entire agreement: these Terms, the Privacy Policy and any game rules or feature terms shown in the Services are the entire agreement between you and Vidmoola. If these Terms are translated, the English version controls.

QUESTIONS?

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Terms of Service